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Logistics Operations Manager

Department: Operations
Location: Dallas, TX

Logistics Operations Manager

Mission-Driven Leadership | Operations | Supply Chain

Position Overview

We are seeking a Logistics Operations Manager with a strong operational mindset to lead, coordinate, and continuously improve end-to-end logistics activities. This role is ideal for operations professionals who excel in mission execution, resource management, and leading diverse teams in fast-paced environments.

Key Responsibilities

  • Lead daily logistics operations to ensure on-time, on-budget, and mission-ready execution
  • Manage customer Service Level Agreements "SLAs"
  • Routine reporting to Executive Management
  • Manage and develop frontline supervisors and operational team; establish clear expectations, accountability, and performance standards
  • Identify, implement and maintain employee development initiatives
  • Translate strategic objectives into operational plans and execution timelines
  • Monitor KPIs, readiness metrics, and cost controls; implement continuous process improvement
  • Documentation of Standard Operating Procedures "SOPs"
  • Coordinate with cross-functional teams and external partners to remove operational obstacles
  • Ensure compliance with safety, regulatory, and quality standards
  • Identify operational risks and develop contingency and mitigation plans

Preferred Background & Experience

We strongly encourage applications from:

  • Leaders with experience in:
    • Supply chain, 3PL, inventory control, warehouse/stockroom operations
    • Operations planning and execution
    • Employing technology to improve supply chain logistics operations

Qualifications

  • 5+ years of logistics, operations, supply chain, 3PL leadership experience
  • Proven ability to lead teams, manage competing priorities, and meet deadlines
  • Strong planning, problem-solving, and decision-making skills
  • Strong technology skills including, ERPs, Microsoft, AI and Power BI
  • Experience using operational data to drive performance
  • Excellent communication and stakeholder coordination skills
  • Bachelor’s degree preferred (or equivalent experience)

What We Offer

  • Competitive compensation and benefits
  • Leadership autonomy and clear performance objectives
  • Dynamic professional development environment

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